Shipping and Delivery Policy
Fast, reliable delivery across Australia.
Mega Office Supplies ships orders Australia wide using trusted courier partners. Delivery costs and timeframes depend on your location, order value, product size, and selected delivery option. All prices are inclusive of GST unless stated otherwise.
Standard Delivery Charges
| Delivery Type | Orders Under $99 | Orders Over $99 | Estimated Delivery Time |
|---|---|---|---|
| Standard Shipping (QLD, NSW, VIC – Metro) | $16.50 | FREE | 1–7 business days |
| South Australia & Tasmania | $33.00 | $33.00 | 3–12 business days |
| Western Australia & Northern Territory | $44.00 | $44.00 | 3–12 business days |
| Express Shipping (Under 3kg – QLD, NSW, ACT, VIC) | From $27.50 | From $27.50 | 1–4 business days |
| Satchel Delivery (Under 3kg – SA, TAS, WA, NT) | From $27.50 | From $27.50 | 3–12 business days |
Free shipping applies to most metro areas in QLD, NSW and VIC for orders over $99. Regional, remote, bulky or heavy items may incur additional freight charges.
Important Delivery Information
- Express and satchel delivery options apply to parcels under 3kg (dead or cubic weight).
- If your order exceeds carrier weight or size limits, our team will contact you with an adjusted freight quote.
- Delivery estimates apply to in-stock items only. Pre-orders, backorders, and extended-lead products may vary.
- Large, bulky, sensitive, or heavy items including furniture, paper, and janitorial products may attract fixed or additional shipping charges.
- Orders shipped to outer regional or remote locations may require additional transit time.
Courier Partners
We ship using a combination of Australia Post, StarTrack, Aramex, Couriers Please, and direct manufacturer or distributor fulfilment centres across Australia. Delivery timeframes are estimates only and are subject to carrier conditions and external delays.
Authority to Leave
If Authority to Leave is selected at checkout, our courier partners may leave your parcel unattended. By choosing this option, Mega Office Supplies cannot accept responsibility for loss or damage once delivery has been completed as requested.
Click and Collect
Click and Collect is available from our warehouse at 5/12 Greenway Drive, Tweed Heads South NSW 2486. You will be notified when your order is ready for collection.
Bulk Orders and Custom Freight Quotes
For large, bulk, or specialised orders, you can request a tailored freight quote by using the Add to Quote or Bulk Enquiry option on the product page. Our team typically responds within business hours.