Shipping and Delivery Information
Fast, reliable delivery across Australia — plus international shipping by quote.
Mega Office Supplies ships orders Australia wide using trusted courier partners and supplier fulfilment networks. Your delivery cost and estimated transit time depend on location, order value, product size, parcel weight, cubic weight and the delivery option you choose.
All prices include GST unless stated otherwise.
Standard delivery charges
| Delivery type | Under $149 | Over $149 | Estimated time |
|---|---|---|---|
| Standard — QLD, NSW, VIC metro | $22.00 | Complimentary | 1–7 business days |
| South Australia & Tasmania | $33.00 | $33.00 | 3–12 business days |
| Western Australia & Northern Territory | $44.00 | $44.00 | 3–12 business days |
| Express (under 3kg) — QLD, NSW, ACT, VIC | From $27.50 | From $27.50 | 1–4 business days |
| Satchel (under 3kg) — SA, TAS, WA, NT | From $27.50 | From $27.50 | 3–12 business days |
Free shipping applies to most metro areas in Queensland, New South Wales and Victoria for eligible orders over $149. Regional, remote, bulky or heavy items may incur additional freight charges.
Important delivery information
Express and satchel options apply to parcels under 3kg, based on dead weight or cubic weight — whichever is greater.
If your order exceeds carrier size or weight limits, our team will contact you with an adjusted freight quote where required.
Estimated delivery times apply to in-stock items only. Pre-orders, backorders and extended lead-time products may vary.
Large, bulky, sensitive or heavy products — including selected furniture, paper and janitorial lines — may attract fixed or additional shipping charges.
Orders shipped to outer regional or remote locations may require additional transit time.
Collection, authority to leave & bulk freight
Click & Collect
Collect from our warehouse once your order is ready — you'll be notified when it's available for pick-up.
5/12 Greenway Drive,
Tweed Heads South NSW 2486
Authority to Leave
If selected at checkout, couriers may leave your parcel unattended. Once delivered as requested, Mega Office Supplies can't accept responsibility for loss or damage.
Bulk & custom freight
For large, bulk or specialised orders, request a tailored quote using Add to Quote or Bulk Enquiry on the product page. Our team typically responds during business hours.
Shipping outside Australia
Mega Office Supplies can arrange international shipping on request through our quote process. International orders are supplied on a quote basis only.
Freight charges, customs duties, taxes, import fees, destination clearance costs and any related charges are the responsibility of the purchaser.
To request a quote, contact our team with the products required, quantities and full delivery destination.
Payment for international orders is by bank deposit onlyOur courier partners
We ship using a combination of national carriers and direct manufacturer or distributor fulfilment centres across Australia. Delivery timeframes are estimates only and are subject to carrier conditions, supplier dispatch schedules and external delays.
Shipping support FAQs
Where do you deliver?
We deliver Australia wide, including metropolitan, regional and many remote areas. International shipping can also be arranged by quote for selected orders.
How are shipping costs calculated?
Costs are based on delivery location, order value, parcel size, product type, actual or cubic weight, and the freight service you select.
Do you offer free shipping?
Yes. Free shipping applies to most metro areas in Queensland, New South Wales and Victoria for eligible orders over $149. Exclusions may apply for bulky, heavy, regional or remote deliveries.
Do you offer express shipping?
Yes. Express and satchel options are available on eligible parcels under 3kg, subject to destination and carrier availability.
Can I collect my order instead of having it delivered?
Yes. Click & Collect is available from our Tweed Heads South warehouse once your order is ready.
Do you ship internationally?
Yes — by quote. Freight, customs duties, taxes and import-related charges are the responsibility of the purchaser, and payment is by bank deposit only.